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Client Care Representative

Genacel is a Client Care Representative at Provinziano & Associates. In her previous work experience, she travelled the world as a Flight Attendant for 13 years. This vast face-to-face customer service experience and training gave her the skills she needed to deliver excellent customer service to clients from all backgrounds.

Gen has always been passionate about making sure clients are satisfied with the service she delivers. She believes that putting herself in her clients’ shoes will help her deliver her service with passion.

During her spare time, she loves watching mystery/thriller movies and listening to music. She has a diverse playlist made up of Alternative Rock, Indie rock, R&B and K-pop. Additionally, she is involved in various theater productions and fund-raising projects within her community.